HVAC/R pricing moves constantly. Manufacturers send increase letters on equipment and parts. Copper moves line set and tubing costs. Refrigerant prices swing as products change and regulations shift. A contractor gets special pricing on equipment for a big builder deal and keeps it after the deal ends. Over a few years, the gap between what you should charge and what you actually charge gets wide, and nobody decided it should.
The app has four tools aimed at that gap.
Margin leaks: the lines losing money
Margin leaks shows lines sold below cost or below your floor margin, and vendor cost increases that weren't passed on. It's usually where the quickest money is.
In HVAC/R, the common leaks are easy to recognize:
- Builder or project pricing on equipment that stayed on the contractor after the job.
- A manufacturer increase on motors or controls that changed your cost but not the sell price.
- Refrigerant or copper priced from an older cost and never updated.
- A counter override in peak season meant as a one-time favor that became the price.
Fixing these rarely takes a hard conversation with a customer. It takes someone noticing, and the app does the noticing.
Priced below market
Priced below market shows accounts priced below the large national distributors, with a suggested 2 to 5 percent increase and a note to the rep. These customers would still be paying less than they would elsewhere after a modest increase, so the risk of losing them is low.
The note goes to the rep on purpose. Your rep knows which contractor is fighting through a slow spring and which one just landed a new builder, and can choose when to bring it up or whether to wait until the season turns.
Micro price increases
Micro price increases are small, half a percent to two percent, every few months. They're too small for most customers to call about, and they add up over two or three years.
They replace the painful once-a-year increase, the one that sends a contractor shopping right before the season, with steady small moves that track your costs. That's fairer to the customer too, since your costs don't rise once a year. They rise whenever a manufacturer's letter arrives. Repair parts are a natural fit, because a contractor rarely compares the price of every capacitor and contactor, but they will notice a big jump all at once.
Competitor pricing intel
Competitor pricing intel collects what the large national distributors give off list on public bids, along with photos and PDFs of competitor quotes and bid sheets your reps come across. When a school district or a county posts its HVAC parts and filter award, you can see that pricing and use it.
Sometimes it shows you have room to raise prices. Sometimes it shows exactly how much to sharpen the pencil on one category, like filters, to win the bid. Either way, you're working from evidence instead of a hunch, and your reps walk into a bid meeting knowing where they stand.
The order matters. Fix the leaks first, then move the clearly below-market accounts with your reps choosing the timing, then let small increases keep pace with costs. Live rep commissions straight from invoices let reps see how margin moves their own pay, which keeps everyone pulling the same way.
See how it works with your own HVAC/R catalog.