Jan-san invoices tend to be many and small. A weekly delivery to each building, a case of gloves here, a mop head restock there. Multiply that across a building service contractor with 20 buildings, or a school district with a dozen schools, and you have a lot of invoices for AP departments to lose track of.
Add in public customers who pay through slow approval processes, and contractors who pay when their own customers pay, and receivables can stretch out. The app gives you ways to shorten that without damaging relationships.
Clear invoices and statements
Customers see their invoices in the app: what's billed and what's open. Look up an invoice lets anyone find a specific invoice and what's still open on it, so they don't have to call your office for a copy. The account status page shows the balance, open orders, backorders and aging together.
That's very useful for building service contractors who need to match your invoices to their own customer billing. Rather than asking you to resend a dozen invoices, their office can find them in the app.
Pay links and automatic reminders
Collections and pay links put a Pay now button on every invoice. Customers can pay by card or bank from the app. A small contractor can clear a week's supply invoices in a minute instead of writing a check.
Past-due reminders go out on a schedule you choose, from friendly to firm, and can be automatic. Each reminder includes the pay link. You set the tone: gentle for a school district that's slow because of its process, firmer for a contractor whose balance keeps growing.
A collections helper for your reps and drivers
The collections helper shows who owes money and how late, gives a stop-by nudge, and shows the reminder schedule. In jan-san, your reps and drivers are at customer sites every week. A rep who stops by a contractor's office to talk about a floor care program can mention the open invoice. A few friendly words in person often work better than any letter.
A typical collections week might look like this:
- Automatic friendly reminders go to accounts just past due, each with a pay link.
- Reps see which customers on their route have older balances and mention it at the visit.
- Contractors pay from their phone while the rep is there.
- Your office focuses on the few accounts that need a real conversation about terms.
Seeing it coming
The exec dashboard shows sales, margin, cash, receivables and pace on one screen. If receivables climb during the summer, when schools close their books and contractors lose summer work, you'll see it early and can plan for it rather than being caught short.
Faster payment means more cash to buy inventory ahead of the back-to-school rush, take prepay discounts on paper, or fund a new contractor's startup order. And because pay links and reminders live in the same app customers order from, collecting feels like part of good service, not a fight.
It also changes how your office spends its afternoons. Instead of printing statements, stuffing envelopes and making the same reminder calls every month, your credit person works a short list of accounts that genuinely need attention. The routine follow-up happens on its own schedule, in the tone you chose, with an easy way to pay attached every time.
Want to walk through it with your accounts in mind? Book a demo.