Janitorial & Sanitation Reference Library · Chemistry & Dilution

Surfactants, Builders and Solvents

Most cleaning products combine surfactants, builders and solvents, each doing a different job. This sheet explains what each ingredient class does and how to read them on an SDS or label.

Ref JS-0405

Draft, open for review. Check every value against the governing standard and the manufacturer’s data before use.

What it is

A cleaner works by wetting the surface, loosening soil, holding it in the water and letting it rinse away. Three ingredient classes do most of that work.

  • Surfactants (surface active agents) lower the surface tension of water so it wets and penetrates soil. Their molecules have a water-loving end and an oil-loving end, so they lift oils and hold them in suspension.
  • Builders improve how surfactants work. They tie up hardness minerals, add alkalinity and help keep soil from redepositing.
  • Solvents dissolve soils that water cannot, such as grease, ink, adhesive and some finishes.

Products also contain water, fragrance, dye, preservatives, corrosion inhibitors and sometimes enzymes.

How to read it

Look at Section 3 of the SDS for hazardous ingredients and the label or the maker's ingredient disclosure for the rest. Many states require ingredient disclosure for cleaning products.

Ingredient classes

ClassTypeWhat it doesExamples
SurfactantAnionicStrong cleaning and foamSulfonates, sulfates
SurfactantNonionicGrease cutting, low foam, works in hard waterAlcohol ethoxylates
SurfactantCationicAntimicrobial and softeningQuaternary ammonium compounds
SurfactantAmphotericMild, foam boostingBetaines
BuilderAlkalineRaises pH, breaks down fatsSodium carbonate, silicates
BuilderChelant or sequestrantBinds calcium and magnesiumCitrate, EDTA, GLDA, MGDA
SolventGlycol etherCuts grease and oilsButoxyethanol and related ethers
SolventAlcoholFast evaporating, streak-freeIsopropanol, ethanol
SolventTerpeneAdhesive and grease removald-Limonene

Key points

  • Anionic and cationic surfactants can react with each other. Mixing products can reduce cleaning or disinfection.
  • Builders matter most in hard water. See Water Hardness and Cleaning Performance.
  • Solvents raise VOC content. See VOC Limits for Cleaning Products.
  • Alkaline builders can damage finishes, aluminum and some stone.
  • Low-foam formulas are used in auto-scrubbers and extractors.

Common mistakes

  • Adding extra concentrate to "boost" cleaning. Excess surfactant leaves sticky residue.
  • Using a high-solvent degreaser on floor finish or plastics.
  • Mixing a quat disinfectant with an anionic cleaner.
  • Ignoring the SDS when switching products.

Governing standards: OSHA Hazard Communication (29 CFR 1910.1200) for SDS content; the product maker's SDS and label.

Reference only. Verify against the current governing code or standard, the manufacturer's data and the project documents before use. Apps for Distributors disclaims liability arising from reliance on this reference.

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