Packaging use follows shipping volume, and for most customers that's fairly predictable. The same box sizes go out every day, the same rolls of film wrap the same pallets, and tape runs through the carton sealer at a steady rate. But many customers still reorder by noticing a rack is getting low and calling. That's how a key box size runs out on a busy Thursday and shipping stops.
The app helps close that gap while keeping the customer in control.
Reorder for the standard order
Reorder lets a customer buy a past order again or order from saved items. For a warehouse with a standard weekly packaging order, that's the whole order in a couple of taps, with quantities easy to adjust. For an e-commerce shipper heading into a big promotion, it's last month's order with the quantities bumped up.
AutoPilot reorder, on a dial
AutoPilot reorder orders the customer's usual items on schedule so they don't run out. You can also set it so one scan orders what the customer actually uses, with the number of days of stock per scan set on the account. Scan the rack label for a box size, and the order is sized to cover the agreed period, not a guess.
The customer decides how far it goes. AutoPilot works on a dial:
- Suggest: the app suggests the usual items and quantities, and the customer decides whether to order.
- Ask first: the order is built and waits for the customer to confirm it.
- Run on its own: the customer's standing order goes in on the schedule they set, with the items and quantities they chose.
The AI doesn't decide what to buy on its own. The customer sets the rules, and the app follows them. Many shippers start on Suggest, see that the quantities line up with their volume, then move the steady items, like their top box sizes, tape and film, further along the dial while keeping seasonal or custom items on Suggest.
Blanket orders for contracts and custom print
Blanket orders let customers release against a contract. Blanket orders are a natural fit for packaging. A manufacturer might commit to a year of a custom printed box at a set price, then release pallets as they need them. A food processor might contract for a quarter's worth of film and labels. Releasing against the blanket in the app is quicker than a new PO each time, and both sides can see the releases and how much remains.
Blankets pair well with custom stock. You produce a run of printed boxes, store them, and the customer releases against the blanket as production calls for them. Add a dedicated custom inventory agreement, and both sides know what happens to any boxes left at the end.
For you, reorders on autopilot mean steadier revenue and fewer panic calls. Your buyer's desk can see the pattern and buy corrugated and film in better quantities, meeting vendor minimums and free freight. Customers are less likely to shop you, because their packaging simply arrives on time. And your reps can spend their time on right-sizing projects, equipment, and new product lines rather than taking routine orders.
Peak season deserves its own plan. Before the holiday rush, sit down with e-commerce and retail shippers, look at last year's usage, and agree on how AutoPilot quantities should rise and when. Adjusting the dial ahead of time beats scrambling for boxes in November, and it helps you plan your own inventory for the busiest weeks of the year.
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